Frequently Asked Questions
This page is for Internet students information. We have a seperate FAQ for incarcerated students. Click HERE to go to that page.
1. I'm new, where do I start?
First, read the Academic Catalog under "Academics" on the menu bar. The Catalog will give you information on each of the certificate/degree programs NationsUniversity® offers and what the requirements are for each degree. Under "Academics" you will also find links to each of our degree programs. Once you have decided that you would like to enroll in a NationsUniversity® program, you can begin to register.
2. How do I register?
Read the Academic Catalog by clicking on the button on the left. Then click on the Register button to go to the Registration page. Read the registration policies, then click "register here at bottom of page. Complete the form. Be sure to include a correct e-mail address. You will receive an e-mail confirmation with your username and password and further instructions on how to start taking courses. For incarcerated students be sure to follow the special instructions at the bottom of the Registration page.
3. I would like to read some of your material before enrolling, is this possible?
Yes, our A Search for Spirituality course can be accessed as a "guest" without officially registering with NationsUniversity®. To open the course, click on "A Search for the Spiritual" in the footer at the bottom of any webpage. You will be taken to a new website that has the course. Click "log in as guest" to access the course. Feel free to explore the different aspects of the course to help decide if further study is of interest to you.
4. What is my Username?
The Username is the code issued to each student or proctor upon completion of registration. This username is your personal code. It consists of two lower case letters and six numbers. Use this code to log on to the "NU Courses" page. Be sure to include this code in the subject line of any e-mails to NationsUniversity® staff or your advisor so that we can best help you.
5. What is my Password?
Your Password is the personal code, made up of seven to nine lower case letters and one number, which is assigned when you register. Your password is needed with your username to log on to the "NU Courses" page. See instructions at www.nationsu.org/getstarted.
6. Password Problems?
Directions for finding a lost password:
1. Go to www.nationsu.net.
2. On the right side of the next page, look at the LOGIN area. Click on the small blue lettering that says "Lost password?"
3. Enter either your username or your email address. CHOOSE ONE, NOT BOTH! Click OK.
4. The message will say: If you supplied a correct username or email address then an email should have been sent to you. It contains easy instructions to confirm and complete this password change. If you continue to have difficulty, please contact the site administrator.
5. Go directly to your email and find the message with the computer generated password. Make sure you have copied the password and put it in a secure location that you can refer to as needed.
Directions for changing a password:
If you want to change that password, you can do so only after you have logged in using the computer generated password assigned to you.
1. After log in, click on your blue name in the upper right hand side of the page.
2. Click on the "Change Password" button at the bottom of the new page.
3. Type your current password generated by the NU computer system and type in a password you can easily remember. The password must have at least 7 characters, at least 1 digit(s), at least 1 lower case letter(s). Click to save changes.
4. Make sure you have copied the password and put it in a secure location that you can refer to as needed.
7. What is my Student Code?
The student code is the same as the username and consists of two lower case letters and six numbers. See your confirmation of registration.
8. How do I log in?
From the NationsUniversity® home page (www.nationsu.org) click on "NU courses" to be taken to the courses.
9. May I have my materials sent by post and may I return my exams by post?
Postal service was discontinued for new students on January 1st, 2009. The only students who may use postal services are those who are incarcerated.
10. If I have a bachelor's degree, but not in theology, do you consider my degree or award me a second bachelor's degree?
When a student presents a legitimate bachelor's degree in any field, that student is automatically placed in the graduate program. Students are discouraged from taking a second bachelor's because of the level of work. By the time a bachelor's degree is earned, the student should be ready to pursue work at another level, even if the first level is taken in non-religious disciplines.
11. Can I transfer courses from another school?
Yes, NationsUniversity® will review and accept the transfer of credit that is deemed to be university level, subject to restrictions related to the degree completion plan. Have an official copy of your transcript sent to
650 Poydras St., Ste. 1400
New Orleans, LA 70130
or e-mailed to email@example.com.
12. What are the requirements for earning Bachelor's degree?
See under Academics on the website. Click on the area of study you are interested in to learn its requirements. Generally, 120 semester credits are required unless you submit transfer credit.
13. What are the requirements for earning a Master's degree?
See under Academics page on the website for details.
14. How do I send my credentials to NationsUniversity®?
Students should contact the institution that awarded them the credits/degree and request that the institution send the credentials (transcript) to:
650 Poydras St., Ste. 1400
New Orleans, LA 70130
or e-mailed to firstname.lastname@example.org.
15. If I hold multiple degrees (secondary certificate, bachelor's degree, masters's degree, etc.) must I submit each credential?
No, you only need to submit a transcript for the highest degree you hold.
16. What is the first course that I need to take? Is there any order or priority in taking courses?
Students are encouraged to begin with BRS16.6, A Search for Spirituality. Internet students are not bound to any order and may pursue courses at discretion. However, to receive credit toward academic awards, all course requirements must be met. See "Academics" for degree requirements.
17. Is there a time limit for reading course material?
Students are allowed to complete courses at their own pace with the understanding that once enrolled in any particular class, they should complete it with in a twelvemonth period. A student is unenrolled automatically from any class in which there is no activity for ninety days. A student is no longer considered to have "active" status if there is no activity for twelve months.
18. Do you have any suggestions for studying?
Personal discipline is very important. We recommend that a student consider the time he/she is able to give to study, establish a routine schedule, and stick to it. For example, if you can complete a module in a week, then map out the course for five weeks. If you have more or less time to devote to study, then make your schedule realistic. The schedule will help you determine when to take that first exam.
19. How does the online exam system work?
The exam link is under each Module on the course menu. The time limit is stated on your exam. Exams consist of a set of multiple choice questions. When completed, review your answers and click "submit all and finish. Your exam grade will be posted on your user summary within six (6) hours of taking the exam. If your score is below 70, you should plan to re-take the exam after more study. If your score is above 70, you may proceed to Module two.
20. Is there a time limit for taking exams?
There is a time limit for each exam. The time limit is different for different exams and is stated at the top of your exam page. Students may take an exam 3 times to recieve a passing grade. However, the questions will be different with each test you take.
21. If I am not able to take an online exam, is there any other way to take the exam?
Beginning January, 2011, all students are required to take online exams. Only incarcerated students receive exams by postal mail.
22. Am I permitted to view my Bible or notes during exams?
Instructions regarding exams are given when you open an exam online. A few exams allow notes and Bibles but, as a general rule, you should not expect to be able to view sources when taking an exam.
23. Where can I review all of my grades?
Grades can be viewed anytime by logging into "NU Courses" from the homepage. Once you are logged in, in the lefthand column start by clicking on "Report" and then "User Reports and finally "NationsU User Summary Report." You will open a page that shows all of your grades for both completed courses and courses in progress. Repeat the same steps but this time click on "NationsU User Transcript" at the lefthand of this page to view all your completed courses, your transfer credits (if any), and your GPA.
All online exam grades will be available for you to see online within six (6) hours.
24. Is there any way to get the results and see the wrong questions that I answered?
Students cannot see what questions they answered correctly or incorrectly. They can see the overall exam grade within six hours of taking an exam.
25. If I make less than 70 on one exam but pass the exams on the other modules, should I re-take the whole course?
NU requires that each module exam be passed with a minimum of 70% score. If you want the grade to be applied toward a degree, you should plan to re-take the exam after further study. Your grade will remain incomplete until you have passed the exam. But if you pass an exam with a score of 70 or more, you need not take the exam again to gain a higher score.
26. Why can I not retake an exam on which I scored 70 or above?
The minimum score to receive credit for an exam is 70 percent. The 70 or higher grade that a student receives will be the grade on the student's transcript. NU subscribes to the same standard as most educational institutions in that students cannot re-take exams to improve a score that is already passing.
27. What is the turnaround time for posting grades on written assignments?
Please allow three weeks for grades to appear. Very often the professor assigned to your class may read and evaluate your work within a shorter period of time, but please wait two weeks before inquiring.
28. How will I receive my diploma?
Diplomas are issued after a student has met all the requirements for their degree program. Diplomas are mailed by post to the student at the address provided at registration, unless the student advises otherwise.
29. How will my diploma look?
Diplomas are printed in a landscape format, on quality paper, 8 ½ high x 11 inches wide.
30. How will my name appear on my diploma?
The name printed on the diploma will be the full name the student used to register, with the spelling and in the order given, unless the student requests otherwise.
31. How do I find my student's grade?
32. How do I download an exam?
Contact Prison Services to get access to the exam files, email@example.com.
Settling of Grievances
33. What if I have a grievance?